FREQUENTLY ASKED QUESTIONS
Looking for answers? This is the place.
Shipping & returns are always free in the U.S.
USPS Free Standard:
Please allow 1 – 3 business days for us to create your print.\Transit time is approximately 3–5 business days via USPS first class.
International shipping times will vary by destination and can take up to 30 days due to customs. Minimal tracking is included once shipments have left the U.S.
All prints are shipped unframed, rolled in a shipping tube.
Its simple, we have a no questions asked satisfaction guarantee on all orders.
Shipping on returns is free. All returns must be postmarked with thirty (30) days of the purchase date. All returned items must be in new and unused condition. Please visit our Returns page to start a return.
We do not offer completely custom designs but we may be able to make minor modifications for a small charge. Please reach out to discuss.
Yes, please contact us for bulk pricing.
We do not offer framing, all prints arrive unframed in a tube. Our prints are standard sizes and we recommend using an off the shelf frame. Custom framing is not necessary.
We purchase our paper from a mill in Wisconsin called Neenah Paper. The paper we use is 80# cover paper, off-white, matte. Its like the cover of a paper back book. Our paper is Forest Stewardship Council (FSC) certified, carbon neutral and made with 100 percent renewable energy.